This issue is separate from the one I posted about earlier, or at least it’s on a different machine and using a different response pad.
When I plug in the response pad, XP detects it as “USB <-> serial” and not “RB-x30 Response Pad.” Despite this, I went through the steps to uninstalled and reinstalled the drivers according to the directions given on the Cedrus support webpage.
When I run SuperLab’s auto detect function, it gives me the following message: SuperLab found an XID device attached to this computer but it is either not the “RB-x30 Response Pad” or it is not in XID mode.
When I try running an E-Prime program that requires the response pad (after selecting the correct port), I get the following error:
An error occurred while attempting to open the device
Device Name: SRBOX
Message: ‘Unable to open the SRBOX: 0x00000005
The SRBox Device Driver may not be installed’
Error Number: 10051
I tried switching USB ports but it hasn’t worked. Any suggestions?