RB-834 installation problem

Hello,

I’m trying to in install the just arrived RB-834 on a PC running XP pro (2002 SP3) but once the pad is plugged in, Win does not find a suitable driver.
Any suggestion?
Thank you in advance
Best
Michele

When did you purchase the RB-834? Was it before last September?

Hello,

I have just bought it, therefore it is after the last September.
Best

Michele

Please call me, (800) 233-7871. I will help you troubleshoot it over the phone.