We tried to configure five RB-834s we ordered recently for use in E-Prime 2.0. After some fiddling about, we managed to get the experiment running on four out of five computers. The problem (outlined below) persists, however, with one of the five machines.
Specifications (all five machines):
Windows 7 Pro on Macbook Pro (dual boot)
Run-time error 10051
Message: Unable to open the SRBOX 0x00000005
This problem, which was also encountered with the other machines, could be solved on four out of five computers by following these steps (with admin rights):
- disconnect machine from the Internet (so as to prevent automatic driver installation),
- uninstall and remove the PST serial driver as well as the relevant COM port driver,
- plug out the SRBox,
- plug the SRBox back in,
- run PST’s SRBOX Driver for Windows XP/2000,
- install the RBx30 driver manually.
The SRBox then appeared under the heading Ports in the Device Manager.
After adjusting the port settings in E-Prime to match the Port indicated in the Device Manager, the SRBoxes worked in the other cases, but not for this one computer.
Note: The port, baud and cps settings matched those specified in E-Prime.