When I try to run an experiment I just have a white screen. For info, I am using a Mac Big Sur Version 11.7.10, and it seems impossible to do a software update (my laptop is over 10 years old), so I have SuperLab 5 as I can’t use the other versions. Can anyone help me with this white screen problem?
Is this a new experiment, or an experiment that used to run fine before?
Hello, it’s ever since I downloaded SuperLab I have had this problem. Also with experiments that run normally on other computers, I have this problem.
When you see the white screen, are you able to press Esc to exit the experiment? If yes, that indicates that SuperLab is waiting for a participant response but is not getting a correct response.