I downloaded the demo and successfully ran it for a day before it started crashing on startup. I’m getting a rotating set of errors at every attempt.
“an unknown error has occured. Please contact Cedrus Corporation for more information. Error No. 1550”
it’s also been 570, 456. Basically a different number every time.
I’ve since uninstalled and reinstalled to no avail.
I’ve even uninstalled, erased the superlab folder, eliminated every incidence of Cedrus and Superlab from my registry and it still crashes.
In addition despite uninstalling and deleting superlab and cedrus from the registry, it still puts my last user name and organization in the license info on startup (just before crashing) so I’m guessing there’s another “hidden” reg key that I’ve been unable to find and delete.
Our lab has already gone ahead and purchased some licenses for mac and pc, but it’s pretty useless to me if it doesn’t run on our presentation laptop (Dell XPS gen2, 2.26ghz centrino, 2 gigs ram, geforce 6800 ultras, winxp pro).