Superlab Cloud upload issues

Hi,

SL isn’t uploading the correct experiment to SL Cloud. It appears to load the active SL experiment and gives it the appropriate label in SL Cloud, but then repeats a code of an earlier experiment and that earlier experiment shows up in TaskPlayer. I was having problems with path lengths, put things in different directories, and need the revised version to upload.

Thanks!

I am experiencing exactly the same issues.

Thank you both, we’ll look into it and follow up.

You would run into an issue if you publish an experiment, make changes, and then re-publish. Is this what happened?

If you need to make changes to an already published experiment, do a “Save As” in SuperLab first, then publish.

I did rename the revised experiment and deleted the original one from SL Cloud. Several times!

The first experiment was fine, problems occured with modifications of the original, even though they have different file names.

“Save As” seems to work – thank you Hisham.

Before I read Hisham’s post, I tried creating a new computer user account. The revised experiment worked with it. So this could be a workaround.

It hasn’t worked for me. I completely removed the first experiment, loaded the second, and it’s still looking for paths of the old one. It didn’t give the same TaskPlayer number though.

Moved everything (3trialVAB) to the C: drive so as to avoid lengthy paths and OneDrive. However, it’s still looking for an old experiment and paths (CLHAIalert5). Here are the error messages. The Xs are privacy for personal names and company name.

9:41:21 AM: Directory ‘C:\Users\xxxxxxx\AppData\Roaming\Cedrus\Task Player 6\cloud\10000610\3trialVABrRRR2J23\experiment\Users\xxxxxxxxx\OneDrive - xxxxxxxx\FPS01 Backup\My Documents\My SuperLab Experiments\CLHAIalert5NumVABrRR2\CLHAIalert5NumVABrRR’ couldn’t be created (error 3: the system cannot find the path specified.)

9:41:21 AM: can’t open file ‘C:\Users\xxxxx\AppData\Roaming\Cedrus\Task Player 6\cloud\10000610\3trialVABrRRR2J23\experiment\Users\xxxxxx\OneDrive - xxxxxx\FPS01 Backup\My Documents\My SuperLab Experiments\CLHAIalert5NumVABrRR2\CLHAIalert5NumVABrRR\experiment\Desktop\xxxxxxx\Superlab exp and data\Graphics Slides\Bkgrnd withAI.jpg’ (error 3: the system cannot find the path specified.)

9:41:21 AM: Couldn’t create the file ‘C:\Users\xxxxxx\AppData\Roaming\Cedrus\Task Player 6\cloud\10000610\3trialVABrRRR2J23\experiment\Users\xxxxxx\OneDrive - xxxxxx\FPS01 Backup\My Documents\My SuperLab Experiments\CLHAIalert5NumVABrRR2\CLHAIalert5NumVABrRR\experiment\Desktop\xxxxxxxxx\Superlab exp and data\Graphics Slides\Bkgrnd withAI.jpg’.

Renaming the experiment file won’t help. Doing a “Save As” from within SuperLab works because it resets the internal cloud info, allowing you to re-publish the experiment as a new one.

I think using “Save As” will also solve the other issue where it’s still looking for old paths.

I did use “save as,” hence all the Rs for revision. J23 is from this morning.

Then let’s do a zoom call. I’ll send you an email.