SuperLab Cloud; Invalid Experiment ID

dmtrue · September 18, 2023, 7:55pm

There is an error message when entering the Task/Experiment ID into Task Player. We have just published an experiment using SuperLab Cloud. However, when entering the task ID provided after publishing the experiment, we receive the error message: “Invalid experiment ID. Contact the researcher if you have questions.”

We have already installed the latest version of SuperLab, and we received the confirmation email stating that the experiment was successfully published, so I’m not sure what else to do.

Hisham · September 18, 2023, 8:09pm

What is the experiment ID? under what email address was it published?

dmtrue · September 19, 2023, 4:22pm

The experiment ID is 18916005. It was published under the email pell.lab@gmail.com

Hisham · September 19, 2023, 5:51pm

We have found the bug. Let’s call it a teething issue. An update to SuperLab and to Task Player is coming up later this afternoon.

dmtrue · September 19, 2023, 6:05pm

We figured that was the case Thanks so much for the prompt responses.

Hisham · September 19, 2023, 9:17pm

SuperLab and Task Player have just been updated. Please let us know if you run into any other issues.