I am trying to download SuperLab v6 for Mac (OS v11.0). Every time I download the app from the Cedrus website, I cannot get the software to open without it instantly crashing and closing unexpectedly. I haven’t been able to set up my initial account with my license key because I cannot get it to open long enough to do so. Could anyone point me in the right direction of how to fix this issue?
As you indicated in email, it’s a brand new MacBook Air. My best guess is that this is due to the new Apple Silicon chip that is now being used in that model. Please give us a couple of days to look into this.
A quick update: we will likely have a new SuperLab version 6.1 out by the end of the week to address this issue.
Thank you SO much! I greatly appreciate the help!
Happy Holidays!
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I just wanted to follow up: I have since downloaded Superlab 6.1 and my crash issue has been completely resolved. Thanks so much again for the help, it is much appreciated!
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Anytime, our pleasure!