I’m trying to renew a license on Superlab 4.5.3 and it is behaving rather strangely. It asks for email address, password and length of activation as normal, and tells me that I have been successful in reactivating the licence. However, the copy is not in fact activated. The message at the end where it tells me how many activations I have remaining reports that the number has not changed and that I have 3 activations remaining, however it should be at 2.
Does anyone have any idea what could be going on?