I’m reaching out regarding an issue with my Cedrus StimTracker Quad and associated M-Pod for Neuroscan Devices.
I recently performed a firmware update on the StimTracker using Xidon. The StimTracker firmware has now been successfully updated and is recognized normally in Xidon.
However, I am encountering the following issue with the M-Pod:
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When the M-Pod is connected to the StimTracker, the bar LED flashes, but the triangle LED remains off
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The M-Pod is not detected in Xidon
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Because it is not detected, I am unable to update or reinstall M-Pod firmware
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This behavior occurs even when the M-Pod is not connected to external equipment (e.g., SynAmps RT)
Troubleshooting steps already attempted:
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Power cycling all devices (StimTracker and M-Pod)
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Connecting the M-Pod with and without other hardware attached
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Trying different USB ports and reconnection sequences
Based on these observations, it appears the M-Pod may be in a corrupted or non-communicating firmware/bootloader state.
Could you please advise on the following:
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Is there a forced recovery or low-level firmware tool available for the M-Pod?
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Are there specific steps to reinitialize communication between the StimTracker and M-Pod in this state?
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Is this indicative of a firmware mismatch or known issue with recent updates?
Please let me know if you need any additional details (firmware versions, serial numbers, etc.).