Thank you so much for attaching a screenshot. That always makes things crystal clear. I love screenshots!
I am so sorry that this error pop-up is causing trouble. Now that you have reported the problem I will make sure this does not occur in future updates of SuperLab.
In the meantime, I believe I can show you how to fix this using entirely Windows-based file permission settings without needing to update or alter SuperLab in any way.
The first thing to note is that the file path does exist, but Windows has kept it hidden. The ProgramData folder is hidden by default, but I can assure you that it does exist. You won’t even have to unhide it – I can show you an even easier way to simply open the folder even though it is still hidden.
I made a very short “screen-sharing” video (less than 1 minute long) that will show you how to find this file and make it accessible to the accounts of the research assistants.
You should log in as the administrator before following the steps in this video.
Also, once you are able to see where this cedrus_license_error_log.txt file is, then you might feel tempted to just delete it. That may or may not work, but I recommend just granting permissions on the file instead of deleting it. Deleting it might work, but only if the next person to launch SuperLab is a non-admin user, and if all the non-admin users always use the same non-admin account.
Here is the video:
Please let me know how things turn out after following the video.
Thank you for reporting this problem. I am eager to fix it in SuperLab itself, and I am optimistic that the file-permission workaround will eliminate the problem in the meantime.