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  • Sound files

    Dear whomever this may concern,
    I have a student using SuperLab and presenting video files. We have turned the sound up but there isn't any sound. Could this be a problem on SuperLab?
    Thank you
    Natalie

  • #2
    It’s hard to tell from the brief description. What happens if you try to play the movies directly in Windows? do you hear a sound?

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    • #3
      I will ask the student and get back to you. Thank you

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      • #4
        I have spoken to the student and apparently the files work when played outside of superlab

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        • #5
          I will contact you via private message to set-up a time to troubleshoot over the phone.

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