HELP: window freezing

hi everyone:

i hope someone is able to help me. i set up an experiment on superlab. it contains a video (avi format) which participants have to make a response after watching a video. the problem is each time when the video starts playing, superlab freezes. however, if superlab manages to play the video, the video does not play properly as it will lag or the audio (some of the videos have audio component) does not work.

i don’t know how to fix this problem so i would really appreciate some help with this.:confused:


What version of SuperLab are you using? Check under the Help menu, then About SuperLab 4.0.

4.0.7b - so the newest version


Does the video play well using Windows Media Player? If it does, can you send your experiment as an Experiment Package to the link I send you via private message?