problems with RB-834 installation

Hi there,

I have installed RB-530 responses pad and I did not find any problem following your instructions and using the drivers from this web site. But I find problems making the same steps with a RB-834 pad. Are the drivers different? I work with Presentation, so I´m using the ASCII method, and rate of 19200.

Can anyone help me, please?

I have defined the USB port and COM port correctly, I don´t find problem with the other responses pad model.

Thank you very much,

Esther

The Drivers version:
ftser2k.sys 1.00.2134
serenum.sys 5.1.2600.5512
ftseerui2.dll 1.00.2132
ftdibus.sys 1.00.2134

Are you having trouble installing the USB drivers? The drivers are the same, but unfortunately they have to be installed for each response pad.