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Windows 7 PC not recognizing Stim Tracker

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  • sjpa
    replied
    (Issue solved over the phone, we just had to uninstall the USB drivers and then reconnect the StimTracker.)

    Leave a comment:


  • MonikaT
    replied
    This happens on rare occasions. It might be best to schedule a time to get tech support over the phone. I will contact you via private message to schedule a time.

    Leave a comment:


  • sjpa
    started a topic Windows 7 PC not recognizing Stim Tracker

    Windows 7 PC not recognizing Stim Tracker

    Hello,

    I have a Cedrus StimTracker and a PC with 32-bit Windows 7. I tried setting up the StimTracker by following the instructions at http://www.cedrus.com/support/stimtr...ll_usb_win.htm, but the "Found New Hardware" dialog never pops up after I plug in the USB cable and turn on the StimTracker, so I'm not sure how to proceed. Any advice would be greatly appreciated.

    Thanks,
    Steve
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