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dterhune
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Join Date: Jan 2011
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RB response pad with windows 7 64-bit, Posted January 10th, 2011 #1
Greetings. I've just tried to install an RB box that we received in December, 2010 to be used with eprime 2 on a pc running 64-bit windows 7.

I get the following error: 0x00004a46
Unable to open the SRBox
SRbox might not be installed

I can confirm that I'm using the correct baud rate on the box, that is linked to COM4, and was installed correctly.

Please let me know what I can do at this point.

cheers, dbt
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Hisham
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Join Date: Aug 2006
Location: San Pedro, CA
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Posted January 12th, 2011 #2
It's hard to tell from the brief description. This question is better (and faster) answered by phone. Call me at your convenience.
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Hisham
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Location: San Pedro, CA
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Posted January 13th, 2011 #3
It was good talking to you earlier. As we discovered, the response pad is working fine with Windows 7 64-bit (SuperLab was able to "see" it). The problem specific to E-Prime in that the "PST Serial Response Box Driver" needs to be installed. Once installed, along with the "PST Port I/O Driver", you should be able to see them in Windows' Device Manager under Other Devices:

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sangoiraj
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Join Date: Mar 2008
Location: Orangeburg, NY 10962
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eprime and SRBOX lsc-400B, Posted January 29th, 2013 #4
Hello Hisham, Long time no see. That is good for us - no troubles!
well, i have one now:
1 am having issues lately with our exisiting eprime 2 installed with Cedrus Lumina SRBOX and was running great for the past 3 years+. Now stopped running, with error:

SRBOX error: 0x00004a46

message: unable to open SRBOX 0x00000103

SRBOX device driver may not be installed.

pstnet.com/e-prime/support/kbasp?topic DI=2581

Line 786 ( and another error has line 926 )

error # 10051


So, what happened here? where are the drivers for this SRBOX? Do i have to re-install eprime 2???

I am using Lumina cedrus controller #LSC 400B.

Pls. advice.
With much respect and best reagards,
Raj Sangoi _ NY 10962
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Hisham
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Posted January 30th, 2013 #5
Hi Raj, Iím glad that all is well on your end. Error 10051 is described on our website at this page. Let me know if this still doesnít solve it.
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