Thread Tools  
sjpa
Junior Member
 
Join Date: Dec 2013
sjpa is on a distinguished road Posts: 2
Windows 7 PC not recognizing Stim Tracker, Posted December 14th, 2013 #1
Hello,

I have a Cedrus StimTracker and a PC with 32-bit Windows 7. I tried setting up the StimTracker by following the instructions at http://www.cedrus.com/support/stimtr...ll_usb_win.htm, but the "Found New Hardware" dialog never pops up after I plug in the USB cable and turn on the StimTracker, so I'm not sure how to proceed. Any advice would be greatly appreciated.

Thanks,
Steve
Reply With Quote
MonikaT
Senior Member
 
Join Date: Mar 2008
MonikaT is on a distinguished road Posts: 1,279
Posted December 16th, 2013 #2
This happens on rare occasions. It might be best to schedule a time to get tech support over the phone. I will contact you via private message to schedule a time.
Reply With Quote
sjpa
Junior Member
 
Join Date: Dec 2013
sjpa is on a distinguished road Posts: 2
Posted December 19th, 2013 #3
(Issue solved over the phone, we just had to uninstall the USB drivers and then reconnect the StimTracker.)
Reply With Quote
Tags
stimtracker, windows, windows 7
Thread Tools
Posting Rules
Forum Jump:
Copyright Cedrus Corporation, 1991-2014.
All times are GMT -7. The time now is 04:01 PM.