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Join Date: Apr 2019
ljh19 is on a distinguished road Posts: 1
Lumina Line 4 Button pad button issue, Posted April 18th, 2019 #1

When I connect the Lumina LINE 4 button response pad to the system the 3G controller light illuminates but so does the light below for a number 2 response. This light remains illuminated the entire time that the pad is connected and therefore the second button on the pad cannot be used to record responses. The other 3 buttons respond only when pressed and work properly.
Just wondering whether this is due to a fault with the button, or whether there is a setting which can be selected to disable one button which I am unaware of?
I have tried removing and reattaching the button to make sure that it wasn't stuck down but it seems ok.

Any help would be greatly appreciated.

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Join Date: Aug 2006
Location: San Pedro, CA
Hisham is on a distinguished road Posts: 1,218
Posted April 20th, 2019 #2
This is usually an indication of something gone wrong with the response pad & OTEC assembly. If you havenít done so already, please send us an email to get a repair going.
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