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Forum: SuperLab 5 Support February 25th, 2016
Posted By Kelly
Replies: 5
Views: 8,249
Hi isabelisboa,

Video encoding and playback are tricky to manage in most settings, and movies in SuperLab are no exception to this general rule.

In recent versions of SuperLab, there are...
Forum: SuperLab 5 Support December 24th, 2015
Posted By Kelly
Replies: 4
Views: 1,940
Hi Jackie,

I just sent you a private forum message with links to download the SuperLab 6 preview edition.

Once you download it, here is an experiment to demonstrate the Sublists feature. (see...
Forum: SuperLab 5 Support November 12th, 2015
Posted By Kelly
Replies: 1
Views: 1,479
Sorry about that! Cedrus.com is having an outage. We are working to fix it. That HTML that you are seeing is due to SuperLab trying to check for updates, and finding some HTML error response...
Forum: SuperLab 5 Support August 3rd, 2015
Posted By Kelly
Replies: 7
Views: 3,576
I have not forgotten the second issue that was raised. Thank you for pointing out the screen resolution issue that causes the text-entry fields for X and Y coordinates for the screen regions to...
Forum: SuperLab 5 Support August 3rd, 2015
Posted By Kelly
Replies: 7
Views: 3,576
Hi Gary,

(as you might already know...) The usual behavior of Microsoft Windows and touch screens is this: the Microsoft operating system sends to the app (sends to SuperLab) a "Left Mouse Button...
Forum: General August 3rd, 2015
Posted By Kelly
Replies: 4
Views: 3,092
Hi Sarah,

From what you have described, it seems like the problem is with CedrusXidDriver.dll and not with the actual RB-830 response box.

We have not heard of this problem prior to your...
Forum: SuperLab 4 Support July 24th, 2015
Posted By Kelly
Replies: 1
Views: 3,709
Hi Jason,

Here are the answers to your questions. Also, I attached a sample experiment to show the basics of getting a grid-style experiment properly structured in SuperLab.

I will answer your...
Forum: SuperLab 4 Support March 5th, 2015
Posted By Kelly
Replies: 17
Views: 13,772
Sorry to keep you waiting. Both (1) and (2) turn out to have relatively simple answers -- or rather, answers that are easy to explain, at least. So that's good!

(1) It seems like in your latest...
Forum: SuperLab 4 Support February 13th, 2015
Posted By Kelly
Replies: 17
Views: 13,772
There might be more problems than what I am about to describe, but this is what I have been able to determine so far.

The block "Square Practice Recall" uses four rules.

The block "Both...
Forum: SuperLab 4 Support January 26th, 2015
Posted By Kelly
Replies: 17
Views: 13,772
Hi Emily,

Thank you for exercising such painstaking care in describing the goals of this experiment.

By emphasizing your main current question, you made my work easier!

I understand that the...
Forum: SuperLab 5 Support January 26th, 2015
Posted By Kelly
Replies: 1
Views: 4,830
Hi cnsla.

Thank you for this incredibly thorough and well-organized problem report.

I was able to reproduce the problem in my own lab, and I was then able to find a solution.

Here are the...
Forum: SuperLab 5 Support January 23rd, 2015
Posted By Kelly
Replies: 3
Views: 3,036
Hi John,

The dilemma you are describing sounds very similar to something discussed in this thread:

http://community.cedrus.com/showthread.php?t=1907

If so, then you have two options (as...
Forum: SuperLab 4 Support January 15th, 2015
Posted By Kelly
Replies: 17
Views: 13,772
Hello! I am so glad to hear that the mouse-click fix was successful.

Also, I am relieved to hear that you plan to start the experiment with a phase that shows only 3 squares. I was really...
Forum: SuperLab 4 Support January 6th, 2015
Posted By Kelly
Replies: 17
Views: 13,772
Hi Emily,

You did a very thorough job of transferring the logic into your own experiment. That required an expert eye for detail, and you conquered it. The remaining issue turns out to be a minor...
Forum: SuperLab 4 Support December 24th, 2014
Posted By Kelly
Replies: 17
Views: 13,772
Here is a "hint" about one possible way to show red boxes dynamically for each click:

If your computer has Unicode fonts installed, then you can make a "box" by using text instead of image files....
Forum: SuperLab 4 Support December 24th, 2014
Posted By Kelly
Replies: 17
Views: 13,772
Hi Emily,

Your experiment package was very helpful. Thank you for posting that.

The earlier demo experiments that I uploaded were indeed a simplified, "under-designed" illustration of...
Forum: SuperLab 5 Support November 25th, 2014
Posted By Kelly
Replies: 11
Views: 4,633
Hi MKofler,

Here is the SL5 demo experiment you requested.

Each trial shows a pair of arrows at two random locations. The two arrows appear simultaneously. Subsequently, a probe (gray box) is...
Forum: SuperLab 4 Support October 24th, 2014
Posted By Kelly
Replies: 17
Views: 13,772
Hi, EWright. Welcome to the forums!

My first concern is to clarify whether or not you have posted under "SuperLab 4" instead of "SuperLab 5" by mistake.

SuperLab 4 cannot handle the amount of...
Forum: SuperLab 4 Support October 18th, 2012
Posted By Kelly
Replies: 13
Views: 4,005
Thank you. I truly appreciate the follow-up. Your feedback will help us prioritize current and future testing with the latest Mac OS X desktop behaviors.

I apologize that I do not have...
Forum: SuperLab 4 Support June 7th, 2012
Posted By Kelly
Replies: 13
Views: 4,005
Here are some errors/malfunctions that happened to me while I was testing my most recent suggestion:


"execution error: File ______ wasn’t found. (-43)"

two dock icons for SuperLab showing...
Forum: SuperLab 4 Support June 7th, 2012
Posted By Kelly
Replies: 13
Views: 4,005
Hi SCL,

I'm so sorry to have left you unattended. Our forums’ email sender was broken for a day or two, and I did not receive notification of your continued feedback.

I am certain that your...
Forum: SuperLab 4 Support May 15th, 2012
Posted By Kelly
Replies: 13
Views: 4,005
Hmmmm...

Does it work if you reverse the order of the osascript command and the SuperLab command?

Like so:

osascript -e 'tell application "System Events"' -e 'set visible of process...
Forum: SuperLab 4 Support May 14th, 2012
Posted By Kelly
Replies: 13
Views: 4,005
Hi SCL,

I have not encountered the problem that you describe (with Terminal remaining in the foreground).

Nonetheless, I found the following 'osascript' command via an online search, and this...
Forum: SuperLab 4 Support May 10th, 2012
Posted By Kelly
Replies: 13
Views: 4,005
Hi SCL,

I would bypass the 'open' command. Instead, directly call the SuperLab binary from the command line, and pass the arguments directly to SuperLab.

Here is how:
...
Forum: SuperLab 4 Support September 2nd, 2011
Posted By Kelly
Replies: 4
Views: 2,393
Hi acap,

Thanks for providing Sample_MAC_v1.zip -- your sample helps a lot.

QuickTime movie playback is experiencing some type of graphical conflict with SuperLab string input. (This explains...
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