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Forum: General June 14th, 2018
Posted By Hisham
Replies: 15
Views: 8,054
The fact that this happens when using an external keypad as well makes me think that the issue is not with the response pad, but rather elsewhere with the PC or the cabling.

A potential source of...
Forum: General June 12th, 2018
Posted By Hisham
Replies: 15
Views: 8,054
1. If not using an m-pod, how is the output of the RB-540 connected to EGI? Feel free to post a picture.

2. The ferrite cores boost noise immunity.
Forum: General June 7th, 2018
Posted By Hisham
Replies: 15
Views: 8,054
Itís hard to troubleshoot at a distance, so perhaps some questions first. :-)

1. How is your RB-540 connected to EGI? are you using m-pod?

2. Does your USB cable have ferrite cores on it? These...
Forum: SuperLab 5 Support May 26th, 2018
Posted By Hisham
Replies: 1
Views: 142
If Iím understanding the question correctly, the easiest way would be to create a second list with the questions. By default, the items from the two lists will always be paired even if you randomize.
Forum: SuperLab 5 Support April 30th, 2018
Posted By Hisham
Replies: 3
Views: 168
Can you put the experiment on Dropbox and post a link?
Forum: SuperLab 5 Support April 5th, 2018
Posted By Hisham
Replies: 8
Views: 3,276
You didnít mention which StimTracker model you have. If itís the original StimTracker 1G model, it cannot send event marker information via USB; it can do so only via TTL output.

The newer...
Forum: General April 3rd, 2018
Posted By Hisham
Replies: 2
Views: 362
Which StimTracker generation are you using? 1 or 2? You can tell by looking at the label on the bottom. It will say either ST-100 or 2G.
Forum: SuperLab 5 Support April 2nd, 2018
Posted By Hisham
Replies: 1
Views: 225
Yes, it will work.
Forum: General February 22nd, 2018
Posted By Hisham
Replies: 6
Views: 2,916
It is worth noting that a newer AC adapter model that we now include with StimTracker also fixes the noise problem with ANT Neuro.
Forum: SuperLab 5 Support February 14th, 2018
Posted By Hisham
Replies: 2
Views: 328
I would suspect one of the audio settings in the experiment. Can you post the experiment as a package (go to File menu → Create Experiment Package)?
Forum: General November 27th, 2017
Posted By Hisham
Replies: 6
Views: 1,122
A developer has looked into this experiment for you. Since it uses pyxid, the RB has to be in response pad mode in order to be detected. If the Device Manager sees it as a keyboard it won't be picked...
Forum: SuperLab 5 Support November 25th, 2017
Posted By Hisham
Replies: 1
Views: 338
Iíve been using it on High Sierra since day one with no issues.
Forum: General November 6th, 2017
Posted By Hisham
Replies: 3
Views: 467
Yes. With SuperLab 4 and 5, itís either c-pod or StimTracker.

With SuperLab 6 (http://cedrus.com/superlab/update/v6/), currently in beta testing, you donít need to swap config files.
Forum: SuperLab 4 Support October 11th, 2017
Posted By Hisham
Replies: 4
Views: 763
The macros feature in SuperLab 4.5 was completely rewritten from scratch and was replaced by the rules features in SuperLab 5. Rules are much simpler to use and more powerful at the same time.
...
Forum: Sample Experiments October 10th, 2017
Posted By Hisham
Replies: 6
Views: 33,778
The link has been updated. Sorry for the inconvenience.
Forum: Sample Experiments October 10th, 2017
Posted By Hisham
Replies: 4
Views: 3,667
I added the link, you can now download the experiment.
Forum: Sample Experiments October 7th, 2017
Posted By Hisham
Replies: 4
Views: 3,667
We recently moved our website, and it looks like some files got lost in the shuffle. Iíll see if I can have these files restored.
Forum: SuperLab 5 Support October 5th, 2017
Posted By Hisham
Replies: 1
Views: 443
Hello Byron, what you are describing should not be an issue, though a lot depends on how you create the images. E.g. to create a picture of the eggs or noodles and overlay it on top of the restaurant...
Forum: SuperLab 5 Support September 26th, 2017
Posted By Hisham
Replies: 4
Views: 1,187
Tracy, SuperLab 6 (http://cedrus.com/superlab/update/v6/) is now in beta testing. It incorporates a fix for the ďSV-1 key releaseĒ issue. Let me know how the fix works for you.

P.S. This is a beta...
Forum: SuperLab 5 Support September 24th, 2017
Posted By Hisham
Replies: 4
Views: 512
Sorry about the oversight. The download link has been fixed.
Forum: SuperLab 5 Support September 23rd, 2017
Posted By Hisham
Replies: 1
Views: 379
Are you using SuperLab 5.0.5 (http://cedrus.com/superlab/update/v5/)? We fixed a bug related to touch screens in that release.
Forum: SuperLab 5 Support September 23rd, 2017
Posted By Hisham
Replies: 4
Views: 512
Dear Yuki,

We have done a total rewrite of the SuperLab presentation engine. This is the part of the software that handles drawing pictures and text, as well as accepting input. The rewrite has...
Forum: SuperLab 5 Support September 6th, 2017
Posted By Hisham
Replies: 1
Views: 393
Unfortunately not.
Forum: SuperLab 5 Support August 30th, 2017
Posted By Hisham
Replies: 11
Views: 1,128
Thanks. I went ahead and ordered one to see if we can duplicate the issue while using it.
Forum: SuperLab 5 Support August 30th, 2017
Posted By Hisham
Replies: 11
Views: 1,128
Can you confirm that the iMic model you are using is identical to this one (https://www.amazon.com/Griffin-Technology-iMic-original-Adapter/dp/B003Y5D776/)?
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