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Forum: SuperLab 5 Support 6 Days Ago
Posted By Hisham
Replies: 2
Views: 54
I would suspect one of the audio settings in the experiment. Can you post the experiment as a package (go to File menu → Create Experiment Package)?
Forum: General November 27th, 2017
Posted By Hisham
Replies: 6
Views: 649
A developer has looked into this experiment for you. Since it uses pyxid, the RB has to be in response pad mode in order to be detected. If the Device Manager sees it as a keyboard it won't be picked...
Forum: SuperLab 5 Support November 25th, 2017
Posted By Hisham
Replies: 1
Views: 166
Iíve been using it on High Sierra since day one with no issues.
Forum: General November 6th, 2017
Posted By Hisham
Replies: 3
Views: 196
Yes. With SuperLab 4 and 5, itís either c-pod or StimTracker.

With SuperLab 6 (http://cedrus.com/superlab/update/v6/), currently in beta testing, you donít need to swap config files.
Forum: SuperLab 4 Support October 11th, 2017
Posted By Hisham
Replies: 4
Views: 409
The macros feature in SuperLab 4.5 was completely rewritten from scratch and was replaced by the rules features in SuperLab 5. Rules are much simpler to use and more powerful at the same time.
...
Forum: Sample Experiments October 10th, 2017
Posted By Hisham
Replies: 6
Views: 33,335
The link has been updated. Sorry for the inconvenience.
Forum: Sample Experiments October 10th, 2017
Posted By Hisham
Replies: 4
Views: 2,958
I added the link, you can now download the experiment.
Forum: Sample Experiments October 7th, 2017
Posted By Hisham
Replies: 4
Views: 2,958
We recently moved our website, and it looks like some files got lost in the shuffle. Iíll see if I can have these files restored.
Forum: SuperLab 5 Support October 5th, 2017
Posted By Hisham
Replies: 1
Views: 256
Hello Byron, what you are describing should not be an issue, though a lot depends on how you create the images. E.g. to create a picture of the eggs or noodles and overlay it on top of the restaurant...
Forum: SuperLab 5 Support September 26th, 2017
Posted By Hisham
Replies: 4
Views: 939
Tracy, SuperLab 6 (http://cedrus.com/superlab/update/v6/) is now in beta testing. It incorporates a fix for the ďSV-1 key releaseĒ issue. Let me know how the fix works for you.

P.S. This is a beta...
Forum: SuperLab 5 Support September 24th, 2017
Posted By Hisham
Replies: 4
Views: 318
Sorry about the oversight. The download link has been fixed.
Forum: SuperLab 5 Support September 23rd, 2017
Posted By Hisham
Replies: 1
Views: 241
Are you using SuperLab 5.0.5 (http://cedrus.com/superlab/update/v5/)? We fixed a bug related to touch screens in that release.
Forum: SuperLab 5 Support September 23rd, 2017
Posted By Hisham
Replies: 4
Views: 318
Dear Yuki,

We have done a total rewrite of the SuperLab presentation engine. This is the part of the software that handles drawing pictures and text, as well as accepting input. The rewrite has...
Forum: SuperLab 5 Support September 6th, 2017
Posted By Hisham
Replies: 1
Views: 251
Unfortunately not.
Forum: SuperLab 5 Support August 30th, 2017
Posted By Hisham
Replies: 11
Views: 698
Thanks. I went ahead and ordered one to see if we can duplicate the issue while using it.
Forum: SuperLab 5 Support August 30th, 2017
Posted By Hisham
Replies: 11
Views: 698
Can you confirm that the iMic model you are using is identical to this one (https://www.amazon.com/Griffin-Technology-iMic-original-Adapter/dp/B003Y5D776/)?
Forum: SuperLab 5 Support August 28th, 2017
Posted By Hisham
Replies: 11
Views: 698
Thank you Marnie.
Forum: SuperLab 5 Support August 25th, 2017
Posted By Hisham
Replies: 11
Views: 698
Thank you for bringing this to our attention. Weíll definitely address it once we are able to duplicate it in-house.
Forum: SuperLab 5 Support August 24th, 2017
Posted By Hisham
Replies: 11
Views: 698
Marnie, we have tried to duplicate this issue in-house and have not been able to. Iím not sure how to proceed.

Are you using a USB-based microphone or a direct round plug?
Forum: SuperLab 4 Support August 17th, 2017
Posted By Hisham
Replies: 3
Views: 1,488
Iím not sure if it would work, but have you tried positioning the text field off screen?
Forum: SuperLab 5 Support August 17th, 2017
Posted By Hisham
Replies: 2
Views: 331
Hello Briony,

SuperLab cannot record the actual response - only its RT. On SuperLab for Mac, you can use a standard microphone, but the timing accuracy is about 20ms. You can get better timing...
Forum: General August 14th, 2017
Posted By Hisham
Replies: 1
Views: 392
This sounds like a unit in need of repair. Please send us an email (https://cedrus.com/send_email.htm).
Forum: General August 14th, 2017
Posted By Hisham
Replies: 9
Views: 977
Thanks. However, the just announced StimTracker 2G model (https://cedrus.com/blog/new_stimtracker_2g.htm) has this feature built-in and can generate a master clock (or even multiple clocks on...
Forum: New Feature Suggestions July 15th, 2017
Posted By Hisham
Replies: 1
Views: 845
Thank you Ed.
Forum: SuperLab 4 Support July 7th, 2017
Posted By Hisham
Replies: 3
Views: 417
We still support SuperLab 4, but with exceptions. Support resources are expensive, yet we provide them freely. But when the answer to a question is a simple ďsee Block Editorís Looping tabĒ, it is...
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